Frequently asked questions
Do you provide services for private and corporate events?
Yes! We cater to birthdays, weddings, school events, corporate functions, festivals, and many other special occasions.
What areas do you serve?
We serve Metro Vancouver and surrounding areas. Contact us to confirm availability for your location.
How can I get a quote?
Simply contact us with your event date, location, and guest count, and we’ll provide a customized quote.
How far in advance should I book?
We recommend booking as early as possible to secure your preferred date, especially during peak seasons. Most of our packages require at least 2 weeks to prepare
Can I book multiple stations for one event?
Of course! Many clients combine candy bars, cotton candy, and popcorn for a complete experience.
Can you customize the setup to match our event theme?
Absolutely! We can customize colors, decorations, and product selections to match your event’s theme and style.
Can I customize the candy selections?
Absolutely. Some of the packages we can customize colors, flavors, and displays to match your event theme.
Where do you source your products?
We work with trusted suppliers and well-known brands to provide high-quality candies, treats, and event products for every occasion.
Do you offer setup and takedown services?
Yes, our team handles setup and takedown so you can focus on enjoying your event.
Can we hire an attendant to operate the station during the event?
Yes! Professional attendants are available upon request to serve guests and keep the station running smoothly throughout your event.
Can we rent the station without an attendant?
Yes, depending on the service selected. We offer both staffed and self-serve options for certain event setups.
Do you provide services for corporate events and large gatherings?
Yes! We specialize in both private celebrations and corporate events of all sizes.
Do you accommodate food allergies and dietary restrictions?
We do our best to accommodate allergy and dietary needs. Please inform us of any allergies or restrictions in advance.
Are your products Halal or Kosher?
We offer a variety of products, and ingredient information is available upon request. Please let us know about any dietary requirements when booking.
Do you require a deposit to secure a booking?
Yes, a 50% non-refundable deposit is required to secure your event date. The remaining balance is due before 2 weeks prior to the day of the event
Can your stations be set up outdoors?
Yes! Many of our stations can be set up outdoors, weather and venue conditions permitting. We’ll work with you to ensure the best setup for your event.
What happens if I need to cancel or reschedule my event?
We understand that plans can change. Please contact us as soon as possible, and we’ll do our best to accommodate rescheduling requests. Cancellation policies will be discussed at the time of booking.
Are you fully insured?
Yes, we carry liability insurance and can provide proof of coverage upon request if required by your venue or organization.
Beyond the ordinary
This is where our journey begins. Get to know our business and what we do, and how we're committed to quality and great service. Join us as we grow and succeed together. We're glad you're here to be a part of our story.